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Exchanges - Islamic College of Sport
We want you to love your purchase, but if it’s not quite right, we’re happy to assist with an exchange.
Here’s how it works:
If Your Item Was Purchased as Part of a Bundle:
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Check Eligibility – Before sending anything back, contact our Customer Service team to ensure your item meets our return criteria. It must be unworn, unwashed, with all tags attached, and in its original packaging.
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Send Your Return – Once approved, return your item to us. We recommend using a tracked shipping service to ensure it arrives safely.
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Exchange Processing – After we receive and verify your return, we’ll create an order for your replacement item.
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Final Confirmation – You’ll receive a confirmation with the new product details and invoice to pay the shipping fee on your new order ($15).
If Your Item Was Purchased Individually (Not Part of a Bundle):
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Check Eligibility – Contact our Customer Service team first to confirm your item meets our return requirements (unworn, unwashed, tags attached, and in original packaging).
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Send Your Return – Once approved, return the item to us for verification. Once received, we’ll process a refund for the original item.
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Place a New Order Anytime – You’re welcome to order your preferred item at your convenience.
If you have any questions, please reach out to our Customer Service team.
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